Frequently Asked Questions.

Root & Radiance is SORRELLE’s beauty nutrition gummy: a passion fruit flavored dietary supplement with biotin, zinc, fish-derived collagen and a range of everyday vitamins. Each bottle contains 60 gummies.

Root & Radiance supports healthy hair growth, supports skin and nail health, and helps fill daily nutrient gaps.*

*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.

Each two-gummy serving provides 6,000 mcg of biotin, 2.7 mg of zinc and 12 mg of fish-derived collagen (tilapia), plus vitamins A, C, D, E, B6 and B12, folate, pantothenic acid, iodine, PABA and silicon.

Other ingredients: glucose syrup, sugar, glucose, pectin, citric acid, sodium citrate, passion fruit flavor, vegetable oil (contains carnauba wax) and purple carrot juice concentrate.

Every amount is listed in the Supplement Facts on the product page and on the bottle.

Each bottle contains 60 gummies. One serving is two gummies, so a bottle holds 30 servings.

One serving is two gummies, and each bottle holds 30 servings. Follow the suggested use printed on your bottle.

If you are pregnant, nursing, taking medication or have a medical condition, check with your healthcare professional before use.

Yes. Root & Radiance contains fish (tilapia) and tree nuts (coconut). Please read the full label before use if you have any allergies.

No. The collagen comes from fish (tilapia), so Root & Radiance is not vegetarian or vegan. The gummy itself is pectin-based.

One serving (two gummies) has 15 calories and 4 g of sugars, all of it added sugar.

Passion fruit. The color comes from purple carrot juice concentrate.

We currently ship within the contiguous United States. At this time we do not ship to Alaska, Hawaii, or U.S. military bases and APO/FPO/DPO addresses.

Standard shipping is free on all SORRELLE orders, including subscription orders. Any applicable taxes are calculated separately at checkout. See our shipping policy for details.

Orders typically take approximately 2–5 business days to process before shipment, and are not processed or shipped on weekends or certain holidays. Once shipped, standard delivery typically takes approximately 2–4 business days, so most orders are expected to arrive within 4–9 business days of being placed.

These timeframes are estimates and are not guaranteed. See our shipping policy for details.

Once your order ships, you will receive a shipping confirmation email containing your tracking information. You can also visit our Track Your Order page.

Please contact us as soon as possible. Orders may enter fulfillment shortly after being placed, and once fulfillment has begun we may be unable to cancel or modify your order.

If your order arrives damaged, defective or incorrect, contact us within 30 days of delivery with your order number, a brief description of the issue and photographs where applicable. If your claim is approved, we will arrange a replacement or refund at no additional cost.

If you believe your package has been lost in transit, contact us within 30 days of the estimated delivery date. Full terms are in our refund policy.

Choose Subscribe Monthly on the product page and one bottle is delivered every month, with free standard shipping within the contiguous United States. Your payment method is charged automatically each month until you cancel.

See our subscription policy for full terms.

The current SORRELLE subscription price is $34.99 per month, with free standard shipping within the contiguous United States. Applicable taxes may be added where required by law.

Your first order is charged at checkout. After that, your payment method is charged automatically each month, at the price and frequency shown when you subscribed, until you cancel. You can review your upcoming billing date in your customer account.

Yes. You can cancel at any time, with no cancellation fee, from the subscription area of your customer account or by contacting us. Where available, you can also skip or pause a delivery from the same account area.

To avoid being charged for your next order, please cancel before your next scheduled billing date. Cancelling stops future renewals; it does not automatically cancel an order that has already been processed. See our subscription policy for full terms.

Sign in to your customer account with the email address you used at checkout, then open Subscriptions. Where supported, you can update your payment details and shipping address there. If you need a hand, contact us.

Your first SORRELLE order is covered by our 30-Day Satisfaction Guarantee. If you are not satisfied, email support@sorrelle.shop within 30 days of delivery and we will refund the purchase price. You do not need to send back an opened bottle unless we ask you to.

Full terms are in our refund policy.

The guarantee applies to your first SORRELLE order only, and is limited to one claim per customer or household. For subscription customers it covers the first subscription shipment only; later renewals are not covered.

Original shipping charges, where applicable, are non-refundable unless your order was damaged, defective, incorrect or affected by an error on our part.

Email support@sorrelle.shop within 30 days of delivery of your first order and include your order number. Approved refunds are issued to the original payment method; please allow approximately 5–10 business days for the funds to appear, depending on your bank or payment provider.

Because SORRELLE products are ingestible supplements, we generally cannot accept returns or provide refunds for orders outside the 30-Day Satisfaction Guarantee. Exceptions apply to damaged, defective or incorrect products, errors on our part, and circumstances where refunds or returns are required by law. See our refund policy.