Cancellation policy

Last updated: October 10, 2026

This policy applies to products purchased through a recurring subscription from Sorrelle at sorrelle.shop.

How the Sorrelle Subscription Works

The Sorrelle subscription is an automatically renewing monthly subscription designed to provide convenient, recurring deliveries of your selected product.

Unless you cancel, pause, or otherwise modify your subscription, your selected payment method will be charged automatically at the frequency and price displayed when you subscribe.

The current Sorrelle subscription price is:

$34.99 per month

Your subscription includes FREE standard shipping within the contiguous United States.

Applicable taxes may be added where required by law.

Automatic Renewal

Your subscription automatically renews each month until you cancel it.

By purchasing a subscription, you authorize Sorrelle and its payment processing partners to charge your selected payment method for each recurring order at the agreed subscription price and billing frequency.

These charges will continue until your subscription is canceled.

Cancel Anytime

You can cancel your subscription at any time, with no cancellation fees.

To cancel, you can:

  • Access the subscription-management section of your customer account.

  • Contact our support team at support@sorrelle.shop.

Canceling your subscription prevents future recurring charges and shipments.

Cancellation does not automatically cancel or refund orders that have already been processed.

When to Cancel

To avoid being charged for your next subscription order, please cancel before your next scheduled billing date.

Your upcoming billing date can be viewed through your subscription-management account.

If a recurring payment has already been processed and the order has entered fulfillment, we may be unable to cancel that shipment.

In these cases, your subscription cancellation will apply to future renewals.

Any refund requests for previously processed orders are subject to our Return and Refund Policy and applicable consumer protection laws.

Pause, Skip, or Manage Your Subscription

Where available through your subscription account, you may also be able to:

  • Skip an upcoming delivery.

  • Pause your subscription.

  • Resume a paused subscription.

  • Update your payment information.

  • Change your shipping address.

  • Manage your upcoming billing and delivery schedule.

These changes can be made through your customer account, where supported.

We recommend making any changes before your next scheduled billing date to ensure they apply to the upcoming order.

Upcoming Renewal Reminders

Where enabled or required by applicable law, we may send reminders before upcoming subscription renewals.

You can also review your upcoming billing date and subscription details through your customer account.

Changes to Your Subscription

Any changes you make to your subscription will take effect according to the terms displayed when you make those changes.

If we materially change the price, billing frequency, or other significant terms of an active subscription, we will provide advance notice and obtain your consent where required by applicable law.

30-Day Satisfaction Guarantee

Your first Sorrelle subscription shipment is covered by our 30-Day Satisfaction Guarantee, subject to the conditions outlined in our Return and Refund Policy.

If you're not satisfied with your first order, you may contact us within 30 days of delivery to request a refund under the guarantee.

Subsequent subscription renewals are not covered by the satisfaction guarantee, except where otherwise required by applicable law.

Contact Us

For questions about subscriptions, recurring billing, account management, or cancellation, please contact:

Sorrelle

Email: support@sorrelle.shop

Website: sorrelle.shop